Returns & Exchanges
At BoardGameGeek Store, we want you to be completely satisfied with your fashion purchases. If your high-end apparel or accessories don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag.
Attach the Shipping Label
Print the prepaid return shipping label provided via email and affix it firmly to the outside of your package, covering any previous labels.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your receipt to track the status of your refund or exchange.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing